Creating a Maintenance Request: Navigate to the 'Maintenance and Messages' tab to get started. Select 'New' and then choose whether you'd like to initiate a message or a maintenance request. If you're opting for a maintenance request, follow these steps:
- Choose the specific property and unit related to the request.
- Provide comprehensive details outlining the nature of the request.
Facilitating Landlord-Renter Communication: Efficient communication between landlords and renters is key to smooth property management. With our platform, you can seamlessly communicate about maintenance requests:
- Engage in transparent and effective dialogue regarding the maintenance request.
- Foster clear understanding and collaboration to address the request promptly.
Tracking Request Progress: Stay on top of maintenance requests by easily updating their status. This allows you to monitor the progress and ensure timely resolution:
- Keep the request status up-to-date for effective tracking.
- Gain insights into the journey of each request, from initiation to completion.
Organizing Appointments: Scheduling appointments has never been easier. Maintain organization and keep your renters informed about service visits:
- Use our intuitive scheduling feature to set up appointments.
- Provide your renters with advance notice, ensuring a hassle-free experience when someone visits the property.
Maintenance on Demand:
Azibo’s Maintenance On Demand integration with Latchel allows landlords to quickly connect with vetted vendors, request quotes, set budgets, and choose whether to coordinate with tenants directly or let Latchel handle the details.
- Request quotes from vendors and easily connect with vetted maintenance professionals to get competitive quotes for repairs.
- Set a maximum budget to stay in control of repair costs by defining your budget upfront.
- Include tenant details (optional) to share tenant contact information and let Latchel coordinate the repairs, or manage the process yourself.
- Approve or reject bids and decide whether to move forward with the repair work.
- Track invoices and payments once the work is complete, receive a detailed invoice and let Latchel handle the payment process seamlessly.
If you have questions or need help, you can click Get Support within the tool to connect with Latchel. For additional issues, Azibo’s support team is also available to assist you.