Maintenance and messaging is available for all property owners to use, meaning you can create maintenance requests or message threads for your tenants, and you can correspond through the Azibo platform.
If you want to enable the feature for your tenants, so they have the option to initiate messages or maintenance requests, you will need to enable this feature within your settings.
Start by navigating to your Settings tab, and click into the 'Notifications' section
Toggle the feature 'On' of 'Off' to enable/disable your tenant's ability to create maintenance requests, and messages through the Azibo platform.
Having the feature 'On' means your tenants can initiate requests.
Having the feature 'Off' means your tenants cannot initiate requests, but you can still create them as the landlord.