How do I cancel or edit an ongoing bill payment?

If you require assistance in halting a bill payment, vendor payment, transfer, or any other transaction, please get in touch with our support team promptly. Provide us with the payment amount and date, and we'll assist you in making the necessary changes to your payment. You can reach our support team at [e-mail] or by calling [phone].

If you wish to stop a recurring bill payment, vendor payment, transfer, or any other transaction, you can do so by following these steps:

1. Access "Outgoing Payments."
2. Navigate to "Scheduled."
3. Locate the transaction you want to modify.
4. You will have the option to either edit the transaction or cancel and delete it.

For renters, once payment has been submitted, it cannot be stopped. Once a payment clears the landlord will need to initiate a refund.