Azibo offers tenants a streamlined experience to purchase a renters insurance policy by filling out a simple form on our website. Depending on the state where the dwelling is located along with a few other factors, we can return most quotes instantly, and the tenant can bind the policy online, including paying either all at once or in installments.
The actual insurance policy will provide the tenant all the contact information should they need to make a claim or update the coverages, and this may vary by state. The policy is emailed to the tenant and they can also access it online via the MSI customer portal using the login information provided in the welcome email. You can also see the contact information in the Azibo platform in the Policy Details area.
Any billing or payment questions can be directed to the Azibo team at insurance-support@azibo.com or by calling us directly at 855-920-5152.
For assistance with a renters policy, including any changes or questions, reach out to our dedicated team at customerservice@msimga.com or call us directly at 844-788-0162.